Find out exactly how your personal data is collected, stored, and used at valkilive â clearly and transparently explained.
Register SecurelyA quick overview of the most important aspects of valkilive's Privacy Policy
Every transaction and piece of personal information is protected with bank-grade 256-bit SSL encryption. No third party can access this data.
Valkilive never sells your name, phone number, or any other personal information to advertisers or third parties â this is a core principle we stand by.
Only the data necessary to provide the service is collected. No unnecessary personal information is requested.
All data is stored on secure, internationally certified servers. Regular security audits ensure no vulnerabilities go unaddressed.
You have the right to view, correct, or request deletion of your personal data. Simply contact support at any time.
You can opt out of valkilive's promotional messages at any time â easily done through your account settings or by contacting support.
This Privacy Policy applies to all users of the valkilive.click website and its associated mobile applications. By creating or using an account on valkilive, you are considered to have read and accepted this policy.
Valkilive believes you have full ownership over your personal data. This Privacy Policy exists so you always know what information is collected, why it's collected, how much is collected, and how securely it is kept.
In this document, "valkilive", "we", or "the platform" refers to valkilive.click and its associated services. "Member", "user", or "you" refers to anyone who uses this platform or has created an account.
Valkilive complies with international data protection standards. For any data-related concerns, contact our support team â we're always ready to help.
Valkilive collects two types of data â what you provide directly, and what is gathered automatically as you use the service.
What you provide directly:
Automatically Collected Information:
Valkilive uses the information it collects for the following purposes:
Valkilive never shares your data with outside organizations for advertising purposes.
Valkilive does not sell your personal data to third parties â this is a core principle with no exceptions. That said, limited data sharing may occur in the following circumstances:
| With Whom | Why | Data Type |
|---|---|---|
| Payment gateway | Transaction processing | Payment Information |
| KYC verifier | Identity verification | NID information |
| Cybersecurity services | Fraud Prevention | IP & Activity Logs |
| Legal Authorities | Court orders or investigations | Applicable Information |
| Game software provider | Game management | Account ID only |
In each of the above cases, legal agreements are in place with third parties that strictly prohibit them from using your data for any other purpose.
Valkilive uses multiple layers of security to protect your information:
That said, no system on the internet is 100% foolproof. We ask that you do your part too â keep your password strong, never share it with anyone, and report anything suspicious to us immediately.
Valkilive uses cookies on its website and app. Cookies are small files stored in your browser that help improve your experience.
You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may affect certain site functionality.
Valkilive retains your data only for as long as necessary. Data that is no longer needed is securely deleted.
After the applicable retention period, data is permanently and securely deleted.
You have the following rights regarding your data, and valkilive respects each of them:
To exercise any of these rights, email support@valkilive.click or reach us via live chat. valkilive typically responds within 30 business days.
Valkilive's services are intended for users aged 18 and above only. We do not knowingly collect information from minors.
If we become aware that personal data has been collected from a minor, the account is immediately closed and all associated data is securely deleted.
If a parent believes their child is using valkilive, please contact support immediately. We will take prompt action.
Valkilive may update this Privacy Policy as technology and laws evolve. When changes are made:
Continued use of the platform after a policy update constitutes acceptance of the revised terms. Bookmark this page and check back occasionally.
For any privacy-related questions, requests, or concerns, please get in touch through the following:
Privacy requests typically receive an initial response within 7 business days. Complex requests may take up to 30 business days.
When it comes to online services in Bangladesh, data privacy is often not taken seriously enough. valkilive's approach is different â data protection here is not treated as a technical formality, but as part of a relationship of trust with you.
Here's a real example. Say you upload your NID to valkilive for KYC verification. That information is stored in a dedicated system used solely for identity verification. The payments team can't see it, the marketing team can't see it, and general support agents can't access it either â only the specific staff involved in the verification process can. This "need-to-know access" policy is strictly enforced at valkilive.
A common question is: "Does valkilive share my transaction data with tax authorities?" The answer is no â not voluntarily. However, if a valid court order is issued, we may be legally required to disclose relevant information. This applies to any legitimate platform. valkilive is completely transparent about this.
Does valkilive use your mobile number to send you ads elsewhere? No. valkilive only sends you offers and updates from its own platform, and only when you have given consent. You can opt out of any marketing SMS or email via the unsubscribe link â no further messages will be sent after that.
Above all, valkilive believes that the trust you place in us by sharing your data is our greatest responsibility to uphold. A privacy policy isn't just words on paper â it has to be proven through everyday action.
Valkilive is committed to upholding each of these rights
You can request full details of the information valkilive holds about you. Contact our support team and you will receive a response within 30 days.
If any information appears incorrect, you can request a correction. With valid supporting evidence, valkilive will update it promptly.
Beyond legal obligations, you may request deletion of your data, particularly after account closure.
You can request a copy of your own data â such as your betting history or transaction records.
You can opt out of marketing messages at any time â via the unsubscribe link in any email or through your account settings.
If you have a complaint about data protection, raise it with valkilive. If it remains unresolved, you have the right to escalate it to the relevant regulatory authority.
Your data at valkilive is protected across multiple layers, each operating independently â if one fails, the rest remain active.
Alongside valkilive's technical safeguards, following a few good habits on your end will keep your account even more secure.
Related Policies & Pages:
Terms & Conditions Responsible Gaming Help Center About Us Financial TransactionsSupport chat conversations can only be viewed by staff for the purpose of resolving your issue. These conversations are encrypted and are never shared with third parties.
Certain data (such as transaction records) must be retained for a specified period due to legal obligations. After that period, it is permanently deleted.
Approximate location (derived from IP address) is collected for security purposes â such as detecting logins from unusual locations. Precise GPS location is never collected.
NID information submitted for KYC verification is stored in a separate, secured system. Only authorized verification staff can access it, and access logs are reviewed regularly after verification is complete.
Now that you know valkilive's commitment to protecting your data â register safely and enjoy the platform.
Simple answers to popular questions about bonuses
There are a few steps to keep in mind when claiming the valkilive welcome bonus. First, the bonus must be activated after creating a new account but before making your first deposit â go to the "Bonus" or "Promotions" section of your account and select the welcome bonus.
Some offers require a bonus code â this is usually found on the promotions page or in the email sent at registration. If the deposit form includes a "Bonus Code" field, enter the code there.
Bonuses are generally based on your deposit amount â for example, a 100% match bonus means a BDT 1,000 deposit gets you BDT 1,000 in bonus funds, giving you a total balance of BDT 2,000. A maximum bonus cap applies, as stated on the promotions page.
Once received, your bonus will appear separately as a "Bonus Balance." You can use it to play, but it cannot be withdrawn directly â wagering requirements must be met first. If you have trouble activating a bonus, contact live chat before making a deposit.
The wagering multiplier refers to how many times the bonus amount must be placed as bets before it becomes withdrawable. An example makes it clearer:
Example: BDT 1,000 bonus + 15x wagering
Total amount to wager = 1,000 Ã 15 = ā§ģ15,000. This means once you complete ā§ģ15,000 in bets, the bonus balance becomes withdrawable. Keep in mind â this is the total amount wagered, not the amount won.
A few important points: Not all games contribute equally to wagering requirements. Sports Betting typically counts 100%, slots count 100%, but Live Casino table games (blackjack, baccarat) often contribute only 10â20%. So even if you bet the same amount, progress toward completing wagering will vary depending on the game.
Every bonus has an expiry period â typically 7â30 days. If the wagering requirement is not met within that time, the bonus balance will be forfeited. You can check how many days remain on the Bonus page. If you have any questions about wagering calculations, just ask via live chat â the support team will walk you through it.
Just as valkilive protects your data, we also want to keep your gaming experience safe. Deposit limits, session timers, and self-exclusion â all free of charge.